Healthcare consumers are more informed – and demanding – than ever before. With ever-increasing expectations and options, they expect to receive the best total experience from every healthcare interaction with hospitals, doctors and pharmacies. To meet these expectations, healthcare organizations must seek out partnerships that can help them deliver great experiences.
Brand recognition matters less, and the reliable delivery of brand promise means more. To win, companies must offer a distinctly better experience that is delivered consistently by every layer of the organization.
Prophet can help you create better patient experiences with 4 rules:
Prophet helps companies solve these strategic challenges, including:
In a heavily disrupted climate, we’ve worked with companies to create differentiated patient experiences that build loyalty. Once a brand identity is unified, we find compelling ways to deliver the brand promise through stronger digital strategies and online patient experiences.
By developing compelling global brand positions and launch strategies, we help craft value propositions that go beyond pairing conditions with drugs. We understand where brands can play in a consumer’s lifestyle
Medical Devices and Diagnostics
The right positioning turns manufacturers into valued partners not by selling great products, but by helping customers win with patients.
Payers & Administrators
Patients have more choice and greater access to payers than ever before, and we help develop patient experiences that are credible, relevant and distinct.
Healthcare Service Providers
We help find unmet needs in the ever-changing world of healthcare by developing engagement strategies to better enable healthcare delivery in developed and developing regions of the world.
Creating a singular digital experience
Deepening customer penetration in B2B markets
Transforming the patient experience
Launching a brand, creating a new category
Creating a new hospital system brand