Look. Listen. Learn — Prophet’s latest videos, podcasts, and webcasts

Peter Dixon, Creative Partner at Prophet, discusses how emotion lives at the center of the broad topic of the "total customer experience" in this podcast preparing for his talk at the upcoming Total Customer Experience Leaders Summit.

Andres Nicholls shared the podium at National Retail Federation's 100th Annual Conference with Chris Borek of Target and Rich Gottwald of ISA. The trio discussed how to use signage to connect with your customers in engaging and compelling ways.

In this video, Peter discusses the importance of workplace branding, and answers questions such as:

• Why workplace branding?
• How does it relate to strategy?
• What are some examples of really effective workplace branding?

Listen to excerpts of Peter’s speech from the 2010 CMO Conference in Zurich. In it, he discusses how to integrate brand, business, and design strategy to create a compelling customer experience.

In this presentation Scott Davis and Peter Dixon will discuss integration of brand, business and design strategy.

In this 90-minute web seminar, Kevin O'Donnell from Prophet and Lisa Marchese from Harrah's will discuss how the largest casino operator in the world uses brand to compete and win in a fiercely competitive and ever-changing market.

In this Sky Radio interview, Michael Dunn discusses Prophet's work with potterybarn.com, and how companies can manage the customer experience across a variety of online and offline channels.