Our thinking is appearing in publications around the world

In this article Roland and Tobias talk about the impact of social media on companies' marketing strategy and show how customers should be at the center of communication in this new networked era.
* Please note this article is in German.

Roland Bernhard talks about the importance of the new networked era based on social media and how marketers should be communicating more transparently about their brand.

The article discusses the challenges marketers in more traditional organizations face and introduces the concept of the visionary marketer and five shifts to overcome these challenges. A case study of Zurich Financial Services illustrates how also traditionally more product driven companies can perform the five shifts. *Please note this article is in German.

In this interview published in M&K, the leading Swiss marketing communications journal, Roland Bernhard addresses some of the most challenging topics marketers face today. Roland talks about customer experience, innovation and marketing accountability and explains how commanding these topics help marketers gain a competitive advantage, even in difficult times. *Please note, this article is in German.

This article suggests a way forward for the Swiss financial market center and its international banks. It argues that while loosening the secrecy law will take away one USP and cause uncertainty among clients, it will be beneficial in the mid term. The opportunity lies in a key pillar of Swiss banking: integrity. By aligning business practices and behaviour to the desired brand identities, the Swiss banking brands are likely to recover and regain strength by delivering a relevant promise in a credible way. *Please note this article is in German.

This article examines the Employee Value Proposition as a potential strategy for attracting and retaining the best people in tough times.

This article outlines how CMOs can make better marketing spend decisions and evaluate the success or failure of their decisions. They argue that marketing effectiveness can be improved by following six key levers. *Please note, this article is in German.

CMOs can no longer invest in traditional marketing channels. They must focus their marketing dollars on customer touchpoints that create the greatest opportunity to generate sustainable brand value.  *Please note, this article is in German.