Loyalty Programs Need to Put Customers' Needs First
Loyalty programs have become all about earn and burn: customers spend money, earn points and then redeem them. It's time to rethink this concept.
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Chiaki Nishino |
Article |
May 8, 2013 |
Lux Brands Face Tough Balancing Act
Luxury brands face no small dilemma these days as they try to deliver growth without compromising cachet—all against the backdrop of a severe global recession that’s sure to challenge their fabled resistance to downturns.
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Kevin O’Donnell |
Article |
February 17, 2009 |
Make the Endorser Strategy Work
I’m as fond of Mrs. Butterworth and her syrup as the next person. Splashed on pancakes or waffles? Delicious. As a special sauce to make my insurance bills a bit more palatable? Maybe not so much.
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Kevin O’Donnell |
Article |
September 12, 2008 |
Make Your Mark
Given the ever increasing scrutiny of marketing spending, this article discusses various approaches for measuring effectiveness of sponsorships.
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and Jeff Smith |
Article |
October 1, 2004 |
Making Good on Marketing's Promise
Despite marketing's lingering reputation in some senior management circles as the function that is more interested in spending money than bringing it in, top-level marketers increasingly understand they share the same mandate as their peers in the executive suite: To help drive profitable business growth.
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Scott M. Davis |
Article |
March 1, 2006 |
Making Marketing Smarter Amidst the Cuts
The troubled economy is forcing corporate leaders to re-evaluate their spending plans across the board and marketing is not exempt. In fact, marketing is often first in line for cuts as corporate leaders attempt to identify immediate cost reductions that may take longer to achieve in other areas.
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Chiaki Nishino and Fred Geyer |
Article |
December 16, 2008 |
Making Marketing Smarter Amidst the Cuts
Michael Dunn blogs about concepts from his latest book, "The Marketing Accountability Imperative," and discusses five tough questions in guiding how best to reduce and reallocate budgets.
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Michael Dunn |
Article |
March 24, 2009 |
Managing a Portfolio of Brands
Roger Sinclair outlines that Portfolio management is a key ingredient in enterprise value in and that inefficient portfolio units drag down the rest. The Prophet Brand Valuation Tool offers sensitive and unique facilities for this management function.
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Prophet |
Article |
June 25, 2010 |
Marianne Caponnetto: Building on Tradition to Up Your Digital Game
Marianne Caponnetto is a case in point: Change agents can come from anywhere in the organization. At Scholastic, the leading children’s book publisher and education technology company, she’s enabling change from the boardroom after having earned her stripes driving the change imperative in sales and marketing leadership positions at DoubleClick, IBM, and Dow Jones &Co.
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Prophet |
Article |
May 29, 2012 |
Marketers Challenged to Respond to the Changing Nature of Brand Building
Better-informed consumers are changing the nature of the customer-brand relationship as well as the nature of branding building. As the importance of non-marketing touchpoints such as customer service and the actual in-store experience continues to increase, marketing is challenged to step beyond its traditional role to prove its value in generating business growth.
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Scott M. Davis |
Article |
January 1, 2006 |
Marketers, Heal Thyselves: Rx to Help the CMO Lifespan
Marketers aiming to better position themselves and the marketing function to add real value to the organization have their work cut out for them. A new year makes the timing right to recap three of the most critical prescriptions for change.
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Scott M. Davis |
Article |
December 1, 2005 |
Marketing Accountability
Marketing is increasingly under pressure to make the most of its brands, its investments, and its organization. Although this pressure is particularly intense in tough economic times, the topic is increasingly relevant even in good times.
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Markus Koch and Michael Dunn |
Article |
December 15, 2011 |
Marketing Builds Brands; Brands Build Cash Flows
In this article, Roger argues that accountants and marketers are more similar than we think.
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Prophet |
Article |
August 17, 2010 |
Marketing Challenged to Balance Data with Creative Insight
Too many marketers are unable or unwilling to leap beyond the data to figure out how data-driven insights can be used to drive innovation and address unmet customer needs.
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Scott M. Davis |
Article |
June 1, 2005 |
Marketing Effectiveness in a Recession
Joseph Gelman exposes the notion of Marketing Effectiveness in times of recession, placing particular emphasis on Test and Learn. *Please note, this article is in Spanish.
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Joseph Gelman |
Article |
July 18, 2008 |
Marketing in a Silo World: The Challenge for Chief Marketing Officers
In this article, David Aaker examines how silo barriers within organizations can be reduced or eliminated, leading to stronger offerings and brands and effective synergistic marketing strategies and programs. *Please note, there is a fee to obtain a copy of this article.
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David Aaker |
Article |
December 2, 2008 |
Marketing Investment Planning - B2B Catches Up
From financial services to pharma to energy, B2B companies are embracing marketing. With intense competitive pressures, they have to identify sources of profitable growth, promise a better solution to customers, and ensure efficient and effective delivery on that promise.
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Prophet |
Article |
March 1, 2005 |
Marketing Middleware
In this article Jeff Gourdji and Jeff Smith explain how to better connect business strategy and marketing execution.
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Jeff Gourdji and Jeff Smith |
Article |
June 7, 2011 |
Marketing Middleware
Short CMO tenure has become a widely accepted fact of life. The arguments for this state are quite familiar: poor cultural fit, overly ambitious agenda, lack of productivity, change in business strategy, and no budget, to name just a few.
More often than not, there’s a more fundamental issue at play, and it’s one that is systemic across organizations. There’s a missing piece of what we call marketing middleware — the “Intel Inside” of marketing.
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Jeff Gourdji and Jeff Smith |
Article |
February 17, 2012 |
Marketing Mix Modeling is Not What it Used to Be. (And That’s a Good Thing!)
A look at the top 10 things that are different about marketing mix modeling in 2013, and why it is a more effective business tool than ever before.
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James Walker |
Article |
May 1, 2013 |