Our thinking appears in marketing articles and publications around the world

Corporate board members have a long list of responsibilities and concerns: succession planning, executive compensation, regulatory compliance and business growth strategies -- not to mention shareholder interests and value.

One topic that gets less attention is brand, often because many senior marketers have not mastered the art of turning marketing-speak into the financial language that resonates with directors. If brand value and the benefits of brand-building investments are not translated into the language of numbers, marketing will always be at a disadvantage in winning over the board.

Growing a business and brand is never easy – especially when consumers are fickle and the economy uncertain. But look on the bright side: while consumer and business spending are tenuous, major confidence indices are at a five-year high and still climbing. We’re at an economic inflection point that historically has created tension for marketers: Should they tightly manage spending, riding out weaker economic times, or invest more to help drive growth in new areas?

Consumer brands have invested billions to create experiences built upon distinctive combinations of products, services and people. Companies on the business-to-business (B2B) side, however, are typically less focused on creating customer experiences as a way to achieve competitive advantage. And that might seem to make sense. Yet a closer look shows that the attributes describing B2B winners – reliability, accuracy, quality, ease – are often the hallmarks of a great customer experience. 

Nestlé's Nespresso brand dominates the fiercely competitive Swiss market for coffee capsules. But Migros is successfully challenging its powerful competitor with its own brand, Delizio –thanks to a new brand identity and a strong positioning. Success spawns imitators, and Nespresso’s success quickly led to the appearance of numerous competitors: Today nearly a dozen players compete in the portioned coffee market – a market that has seen double-digit growth for the past several years.

Restrictions on how the tobacco industry can market their product is a reflection of how the Spanish government feels, which can be summarized as “You must not smoke in Spain.” In this regard, people's right to buy a legal product is being threatened, and even worse, a double standard is being used on the industry, especially considering that ultimately the government is the biggest beneficiary in the commercialization of these products. *Please note, this article is in Spanish.

In this opinion article published by the financial daily Cinco Días, Joseph Gelman argues that the concept of bank branches is still alive, despite claims to the contrary. Banks should therefore take advantage of this situation to transmit the essence of their brand to clients at all points of interaction, particularly in light of the current cash crisis. *Please note this article is in Spanish.

In this opinon piece, Joseph Gelman and Francisco Pinedo from Prophet's Madrid office, discuss the pitfalls of "green" branding in the car industry.

Spanish Cajas have a strong emotional connection with their regional roots, and hence, when considering M&A activities among these, it is critical to be very cautious and careful. However, these processes also generate the opportunity to provide the new company – the one combining 2 or more Cajas- with a powerful and differentiated brand identity; something that currently none of the Cajas have. *Please note this article is in Spanish.

Individual brands, or even whole categories, that were once important for a particular consumer segment, become irrelevant as society evolves and tastes change. Should you completely lose your current brand equity association so you can become relevant to new consumers?

Joseph Gelman discusses why some brands may not be relevant to consumers anymore and how this trend could be avoided. Through several examples of “old” brands, such as Telefónica, Ford, and Burger King, which managed to renew their image, Gelman studies different formula to make a brand become young again. *Please note, this article is in Spanish.

There is one crucial question for any marketing executive: How do I develop a new product or service that is innovative, differentiated, and generates growth?  This article explains the LAMSTAIH methodology (Look at more stuff. Think about it harder) - a powerful tool that puts employees in the center of innovation within a company.  *Please note this article is in Spanish.

Joseph Gelman talks about innovation and how it can change your perception of a product. He provides 4 concepts to foster innovation: Inspiration Safaris, Human Libraries, Thief and Doctor, and the Worst Idea.

Joseph Gelman exposes the notion of Marketing Effectiveness in times of recession, placing particular emphasis on Test and Learn. *Please note, this article is in Spanish.

In this article, Joseph explains why it is important for companies to pay attention to trends and understand if they are relevant for their category and brand.

This issue of Marketing y Ventas features a 6-page interview with Joseph Gelman.  In it, he discusses the notion of the empowered CMO, emotional branding, and challenges facing Spanish brands. *Please note, this article is in Spanish.

Joseph Gelman analyzes how BBVA's offering of new products and services might affect the financial entity's brand. *Please note, this article is in Spanish.

The global financial services crisis raises issues for CMOs who now find themselves with new brands in their portfolios. Actions undertaken to protect brand equities of all the players — whether acquirers or acquired — must be carefully considered against a backdrop of customers, comparative health issues, and strategic compatibilities.

In his article Joseph outlines the typical behaviors that can kill creative thinking.

Joseph Gelman argues that the concept of bank branches is still alive, despite claims to the contrary. Banks should therefore take advantage of this situation to transmit the essence of their brand to clients at all points of interaction, particularly in light of the current cash crisis.

In an interview with the financial daily La Gaceta de los Negocios, Joseph Gelman, Prophet partner and director of the company's office in Spain, talks about the challenges facing green brands. *Please note this interview is in Spanish.