How to Win the Hearts and Minds of Hispanic Customers
With the Hispanic population in the US expected to surpass white non-Hispanic inhabitants by 2030, marketers are scrambling for ways to tap into growing spending power while generating loyalty to their brands. Strong, enduring brand loyalty can be built among Hispanics, but not by using tactics that work for white, Middle America.
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and Andrew Pierce |
Article |
June 17, 2008 |
Beware the Pitfalls of the Green Branding Push
In this opinon piece, Joseph Gelman and Francisco Pinedo from Prophet's Madrid office, discuss the pitfalls of "green" branding in the car industry.
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Joseph Gelman |
Article |
May 23, 2008 |
Multiculti Markets Demand Multilayered Marketing
The growth in minority markets is substantial and their potential buying power is even greater. Marketers who map out the most customer-centric approaches to establish their relevance to these diverse populations will be rewarded with the kind of strong and enduring brand loyalty that drives sustainable business growth.
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Andrew Pierce |
Article |
May 22, 2008 |
The Connection Between Brand and Business Strategy
This issue of Marketing y Ventas features a 6-page interview with Joseph Gelman. In it, he discusses the notion of the empowered CMO, emotional branding, and challenges facing Spanish brands. *Please note, this article is in Spanish.
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Joseph Gelman |
Article |
May 20, 2008 |
The Risks of Being "Green"
In an interview with the financial daily La Gaceta de los Negocios, Joseph Gelman, Prophet partner and director of the company's office in Spain, talks about the challenges facing green brands. *Please note this interview is in Spanish.
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Joseph Gelman |
Article |
May 20, 2008 |
RISQUÉ BUSINESS: Sex Sells. Or Does it?
Your customers—current and intended—have certain expectations of both your brand and your category. There's a fine line between outrageous and offensive messaging, and the risk of crossing it and alienating more customers than you entice must be evaluated.
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Kevin O’Donnell |
Article |
April 17, 2008 |
Bank branches faced with the cash crisis
In this opinion article published by the financial daily Cinco Días, Joseph Gelman argues that the concept of bank branches is still alive, despite claims to the contrary. Banks should therefore take advantage of this situation to transmit the essence of their brand to clients at all points of interaction, particularly in light of the current cash crisis. *Please note this article is in Spanish.
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Joseph Gelman |
Article |
March 21, 2008 |
A Shot to the Heart
Brand extensions are often seen as a silver bullet to all that ails maturing brands and business categories. Succeed and you may be on the path to substantial organic growth. Fail, and you join the ranks of some 90% of all new market entrants that prove irrelevant to customers.
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Kevin O’Donnell |
Article |
March 17, 2008 |
‘Quantilitative’ Research & Beyond: New Platforms for Customer Insights
Web 2.0 is doing a lot more than simply facilitating exciting new ways to establish a brand’s relevance with customers. On the marketing science side, it’s driving an equally exciting morphing of methodologies and the ways we use them. In short, we’re seeing a redefinition of the capabilities in the traditional analytics toolbox.
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Andrew Pierce |
Article |
March 17, 2008 |
Innovation: Brand It or Lose It
In this article, David Aaker argues that brand strategy is crucially important to an innovation. Without it, the strength of an innovation will be short-lived. *Please note, there is a fee to obtain the full text of this article.
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David Aaker |
Article |
February 28, 2008 |
Build a Brand Consumers Will Actually Want to Control
In this article, Scott Davis answers questions about customer control: Does the customer really want to be your co-pilot? Does the customer want to do the marketer’s work in building the brand? Make your ads? Design your products? Distribute your message? Maybe not, he argues.
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Scott M. Davis |
Article |
December 18, 2007 |
Test and Learn: Prove Relevance
This article discusses the test-and-learn approach to marketing investment and how it helps build marketing credibility while providing a platform for continuous optimization of the overall marketing mix.
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Andrew Pierce |
Article |
December 18, 2007 |
Marketing-Touchpoints - The UBS story
This article was co-authored with our client, UBS, and has been translated into English from the original German text. It illustrates how active touchpoint management can help in converting prospects to clients, extending relationships to existing clients and therefore driving business results.
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Prophet |
Article |
November 26, 2007 |
Learn to Use Communication's Negative Space
In the environment where you can reach your customers 24/7, success at building a brand—at solidifying and growing your relationship with customers—is really all about being selective. You need to pick the right time and place or, better yet, let the customer pick for you.
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Kevin O’Donnell |
Article |
November 7, 2007 |
Brands That Transgress
This article in the special supplement on brands published by the advertising and marketing magazine El Publicista highlights how certain brands have been able to ignore the current trend in advertising towards politically correct messages. Prophet's Joseph Gelman and Bernhard Schaar use examples such as Burguer King and Direct Line insurance to illustrate their argument. *Please note this article is in Spanish.
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and Joseph Gelman |
Article |
November 2, 2007 |
Turning Green Into Gold
In this article, Andrew argues that the question for most companies is not if they will take action to make their brands environmentally friendly, but when and the extent to which they will do so. He then discusses what it takes to successfully make green work as a business and brand builder.
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Andrew Pierce |
Article |
October 2, 2007 |
Countering the Innovation Backlash
Kevin O’Donnell believes innovation’s role as a driver of organic growth and a differentiator that adds substantially to a brand’s value remains as critical as ever. In his inaugural column in the newly relaunched Marketing News, a publication of the American Marketing Association, O’Donnell spells out one solution: Creation of innovation “systems” that foster actionable creativity.
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Kevin O’Donnell |
Article |
September 17, 2007 |
Think Big
In this article that appeared originally in the Wall Street Journal, Dave Aaker argues that to win market share, don’t try to influence what brand of product people buy. Change how they use the product in the first place.
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David Aaker |
Article |
September 14, 2007 |
Brand Portfolio and Brand Architecture in Single Brand Companies
In this article, we discuss how single-brand companies can utilize brand portfolio and architecture to maximize business results.
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Prophet |
Article |
September 10, 2007 |
Rule-Breaking Brands
This op-ed article highlights how certain brands have been able to ignore the current trend in advertising towards politically correct messages. Prophet's Joseph Gelman and Bernhard Schaar use examples such as Burger King and Direct Line insurance to illustrate their argument.
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Bernhard Schaar and Joseph Gelman |
Article |
September 10, 2007 |