Driverless cars, drones, chatbots, intelligent algorithms, Black Mirror, Westworld, Her, Ex Machina. All of a sudden, artificial intelligence is everywhere – in consumer products, in our entertainment; even in our consciousness.

Seemingly overnight, we’re hearing a steady stream of stories from Google, Uber, Baidu, Microsoft, Amazon and others about unprecedented achievements in language translation, gaming, image recognition, music composition, driverless transportation and a host of others, all driven by AI.

But the idea of AI – of machines that can sense, classify, learn, reason, predict, and interact – has been around for decades. So why is it so inescapable now?

As Kevin Kelly, author of The Inevitable, has said, the combination of massive and available datasets, inexpensive parallel computing and advances in algorithms has made it possible for machines to function in ways that were previously unthinkable.

While the more splashy examples tend to dominate the news, artificial intelligence actually has much wider implications.

My new research report, “The Age of AI: How Artificial Intelligence is Transforming Organizations”, lays out the current state of AI for business, describes primary and emerging use cases and states the risks, opportunities and organizational considerations. It concludes with recommendations for business leaders who are thinking about applying AI to their own organizations, and hints at some of the organizational, economic and technical trends that are likely to shape the future.


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