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How Effective Go-To-Market Strategies Unleash Brand-Demand Love

Execs are passionate about unifying marketing and taking an integrated, agile and data-driven approach.

The third post in a series about integrating brand and demand marketing capabilities to win in a complex and dynamic landscape.

We think it’s time for brand and demand to fall in love. After all, they’ve long been attracted to each other’s strengths and can shore up the other’s shortcomings. When brand and demand build a strong, sustainable and mutually satisfying relationship of equals it lays a foundation for increased brand relevance and ultimately leads to uncommon growth.

Like the best marriages and strongest teams, a commitment defines what is possible. Bringing complementary skills together leads to greater mutual success. In talking to senior marketing executives, we heard passionate interest in unifying marketing at every level and taking an integrated, agile and data-driven approach.

If one were to equate a relationship’s declaration of commitment to a declaration of commitment between brand and demand marketing organizations, one may reference a marketing go-to-market (GTM) strategy. An effective GTM strategy provides strategic guidance for achieving an organization’s performance goals across key channels and disciplines. Despite the importance of this guidance, marketing organizations continue to face challenges in developing an integrated GTM strategy across their brand and demand teams, leading to misaligned activation plans which ultimately impact the efficacy of campaign efforts.

The Prophet-developed framework described below highlights the key components of effective go-to-market strategies that powerfully combine the best of brand and demand. They are important because achieving the appropriate brand-demand balance is a constantly moving target, meaning GTM strategies must be designed for flexibility and ongoing adjustment.

Key aspects of the CMO agenda – from audience strategy to creative and content – are central inputs to designing an effective brand and demand capability. Indeed, they are the vows by which brand and demand teams can build solid and successful relationships.

Marketing GTM Strategy Framework

There are six key areas to address as part of an integrated go-to-market strategy, each with its own set of requirements and implications for execution.

Brand StrategyBrand Position, Architecture, Key Messages, Voice and Expression

The brand strategy forms the core of the brand identity and should manifest itself clearly and consistently across brand and demand campaign initiatives.

Audience Value PropositionsHow to Win with Your Audiences

Audience value propositions describe the reasons audiences should have an interest in your brand, product or service.

Customer Data and InsightsWhat You Need to Know About Your Audiences

The successful utilization of customer information provides insights into their behavior and opportunities to convert across channels. Both brand and demand campaigns generate key customer insights which can be used to improve all campaigns (for example high-performing digital placements on the sports-oriented websites may provide a rationale for purchasing TV ads on sports networks and programming). Establish a pipeline for sharing customer data and insights between teams.

Pricing and DistributionHow and Where Audiences Will Find Brand, Product or Service

Understanding how customers can acquire your product or service, including the cost associated with that acquisition, is a key consideration. While demand channels can provide a direct path to conversion, the impact of brand channels shouldn’t be ignored.

Creative, Content and ChannelContent and Experiences Will Attract and Convert Audiences

Creative and content contain the messaging and imagery that will connect audiences to your brand, product or service. While creative formats vary across brand and demand channels, a holistic analysis of creative performance provides opportunities for greater insights and improved content creation.

Media & Channel CommunicationsHow, Where and When You Will Find and Engage Audiences

The touchpoints by which a customer can be reached and converted are important facets to any GTM strategy. An integrated model requires a mutual understanding of media campaign strategy and channel selection.

When developing a go-to-market strategy, it’s crucial to understand the implications for both brand and demand marketing teams. While each team is responsible for the successful deployment of campaign efforts against their respective channels, their measure of success should align against the overarching goals of the organizations as set forth by the GTM strategy. Organizations should avoid the us vs. them mentality when crafting their organization and recommendations but instead account for the holistic impact of their recommendations against an aligned, cohesive goal for the organization at large.

Again, there is no set formula for effective brand-demand integration. Even if there was, it would fluctuate based on multiple market variables. That’s why these strategic principles are so powerful ­– they keep marketers pointed toward the “north stars” of business strategy and organizational purpose while enabling the necessary recalibration of campaigns, budget allocations and other levers that produce strong outcomes.

Understanding where brand and demand might have shared foundational components, from brand strategy to creative and content distribution, can create shared value across marketing objectives and enable greater agility between brand and demand goals. This sort of synergistic and complementary relationship is what we mean when we talk about brand-demand love.


FINAL THOUGHTS

In our next post, we’ll look more closely at the financial and pocketbook implications of brand-demand love. Specifically, we’ll examine how:

  • To define shared goals
  • Set an investment agenda
  • Define smarter metrics for allocating budgets and tracking performance
  • Highlight how brand and demand can stop fighting about money

Get in touch today if you’d like to learn how to develop effective go-to-market strategies to unleash your company’s “Brand-Demand Love”.

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