Better Health Experiences
Prophet’s Lindsey Mosby joins the Designdrives, a podcast about the impact and value of design to discuss how to design better healthcare experiences. Whether those experiences are digital or physical, she shares the importance of looking across the entire customer journey and highlights opportunities for creating innovations through the power of cross-industry learning.
In the episode you’ll hear about:
- The state of healthcare today
- What opportunities do designers have to influence the healthcare industry
- The shift from “healthcare as an event” to “health as a journey and mindset”
- How healthcare organizations can move from “solving” to “prevention”
- What the healthcare industry can learn from financial services organizations.