Prior to joining Prophet, Chan headed Broome Crosby Ltd., a consultancy that helped develop next generation digital commerce and social innovations. In that capacity, Chan served as the head of the Samsung Digital Innovation Team.
From 1995 until 2009, Chan was Chairman & CEO of Agency.com, a company he co-founded. Started with $80 and a belief in the digital future, Agency.com grew from a 2-person shop to 1,800 employees in 14 offices in US, Europe and Asia helping clients such as 3M, American Express, Apple, British Airways, British Telecom, Discovery Channel, Ebay, Energizer, HP, Ikea, MetLife, LG, Mars, Motorola, Nike. Chan led the company through its NASDAQ IPO and subsequent privatization.
Prior to Agency.com, Chan worked at Time Inc. where he helped create Pathfinder, Time Warner's first global web service, while he held marketing positions at Life and Vibe magazines. Before Time Inc., Chan worked at Murdoch Magazines and Condé Nast.
Chan attended Sarah Lawrence College and served as a trustee of the college.