Chiaki is a senior partner in Prophet’s New York office, with extensive experience in growth strategy consulting. Using segmentation & value proposition, customer experience, brand strategy and marketing, she’s led clients in financial services, communication and healthcare to new avenues of expansion. And she’s an industry leader in customer engagement and marketing accountability, having spoken at the Conference Board and the Association of National Advertisers.

Her projects are wide ranging, encompassing a variety of marketing research approaches, a commitment to working effectively with design/ digital teams and an understanding that customers are complex and multi-faceted. (So is she: She’s loves origami, started kickboxing in recent past and thinks her biggest strengths as a consultant come from raising her boys.)

Prior to joining Prophet, Chiaki was a Partner at Lippincott Mercer, and worked at Mercer Management Consulting, as well as Dell Computers. In October 2010 Chiaki Nishino was named a "Future Leader" by Consulting Magazine.

She earned a B.A. in Government and East Asian Studies from Harvard University, and an M.B.A. in Marketing Strategy from The Wharton School of the University of Pennsylvania, where she was designated Palmer Scholar. She is fluent in Japanese.

Chiaki's Latest Thinking

How to Measure Customer Experience in Financial Services

Women in Leadership at Prophet

Financial Brands’ Relevance Runs on Usefulness

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News & Press

Brenda Natoli Joins Leadership Team for Prophet’s Verbal Branding Practice in New York

Prophet Acquires Springbox to Deepen Capabilities in Digital Experience Creation, Demand Generation

Prophet Hires Eunice Shin

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