The Role

Prophet is looking for a talented self-starter with experience working at an agency or consultancy. As an Account Manager, you will play a fundamental role in our exciting and fast-paced activation and production team. Account Managers act as one of the central resources for our project teams and help lead and guide a broad range of implementations and digital activations, with an emphasis on digital channels. You will also manage, coordinate and support our Agency-of-Record (AOR) capabilities.

Responsibilities

  • Acting as the key client contact, to ensure that strategic directives are followed, and that work is delivered on time, on budget and exceeds client expectations
  • Scheduling project/account meetings, diary management and any appropriate conflict resolution
  • Supporting the project team to define the roadmap/project plan & key milestones
  • Ensuring the project team is following the timeline/keeping things on track
  • Working with staffing(creative + strategy) to ensure that the right resources are in place, including contractor scheduling, alignment, and internal set-up
  • Negotiating with 3rd parties on contractual issues and liaising with Global Finance/Accounting and/or EMEA project finance support
  • Responding to booking ID request extensions, providing justification for freelancer needs
  • Monitoring their projects’ pricing models; tracking and approving freelancer time allocation
  • Facilitating regular team catch-ups throughout the week, sharing notes afterward
  • Setting up and moderating client meetings where appropriate
  • Relaying client feedback and making sure it is being addressed
  • Winning key stakeholders’ trust (internally and externally) through consistent performance, proactive management and demonstrating a well-rounded understanding of the client’s business: environment, customers and competitors.
  • Upskilling their teams about activation-focused work & way of working
  • Facilitating smooth and effective working relationships within and across teams
  • Supporting new business proposals around activation-focused work
  • Proactively thinking about improvements to deliver activation-centered work more efficiently and effectively – developing our approach and methodologies

Requirements

  • Extensive experience within a relevant agency or consultancy, gaining multi-industry/sector experience
  • Business proficient in spoken and written English
  • Fluency in core agency offers(both consultancy as well as traditional agency)
  • Basic understanding of financial and accounting concepts
  • Business judgment, maturity and professionalism
  • Strong written and verbal communication skills
  • Resourceful problem solver – Ability to identify issues & develop effective solutions
  • Pragmatic/can-do attitude, always solution-oriented
  • Ability to prioritize, multi-task, and remain calm under pressure
  • Confident, good listener, able to resolve conflicts
  • Excellent organisational skills and attention to detail
  • Self-starter able to work without constant oversight
  • Ability to adapt to change, embrace bold ideas, challenge conventional thinking and ways of operating
  • A willingness, when and if required, to work with (and potentially travel to) clients from all areas within EMEA

#LI-BM1

About Prophet

Prophet is a consultancy that helps clients find uncommon growth through marketing, brand, experience, innovation and organization & culture capabilities. We operate differently than other consultancies, blending insight, strategy and creativity with an optimistic yet pragmatic approach.

We have partnered with some of the world’s most successful companies, including Electrolux, T-Mobile, UBS, Formula-E and GE. With twelve global offices and more than 450 experts in marketing, innovation, digital and design, we are able to bring together the right people with the right experience to solve our clients’ business challenges. Prophet.com

We're an Equal Opportunity Employer

Prophet is an Equal Opportunity Employer. Our people are everything to our business. We encourage all of our employees to be fearlessly human and unexpectedly irreverent, welcoming the entire person to the office every day – no matter where they come from, how they identify, who they love or what they look like. Therefore, all employment, promotion and evaluation decisions are based solely on qualifications, merit and business need.

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