The Challenge

Schneider Electric is a global specialist in energy management with operations in more than 100 countries. The company recognized that future business growth depended upon driving demand among end customers and the contractors who work most closely with them.

Our Solution

In a complicated / multi layered value chain, digital was crucial to forging relationships with these end customers and contractors, while enhancing relationships with existing channel partners. By driving a deep understanding how customers make decisions and the role that digital could play in helping them, Prophet partnered with Schneider to identify and pursue opportunities to better engage customers across the value chain.

Results

Today, customized online portals are enabling Schneider to build greater share of wallet among contractors by helping contractors make smarter project execution decisions. The organization is also driving greater demand with end users through tools such as Building Insights, a building energy management platform.

Learn more about how Prophet helps companies create engaging customer experiences to drive business growth.