Prophet is a diverse, global consultancy with offices across the United States, London, Berlin, Zurich, Hong Kong, and Shanghai. The purpose of this privacy policy is to inform our clients, employees, business partners, and the general public how we protect and handle private and sensitive information. At Prophet, we are committed to protecting your privacy through stringent privacy practices. Our privacy policy is subject to change at any time and we encourage you to periodically review this page for updates to determine if you still agree to the policy. Prophet may collect personal information provided by you — name, address, demographic information, employee identification information, etc. — and store those details in a database. You may choose to provide Prophet with additional personal information by completing our online forms. We will inform you of how your personal information will be used at the point of collection, and Prophet will only use your personal information as described in this Privacy Policy. In addition to your personal and demographic information, when you visit a Prophet website your web browser software may automatically provide us with information such as the browser name and version, your computer type, operating system, and the previous website you visited if you clicked a link to our site from another website. We also automatically determine your internet IP address or your internet service provider’s IP address. Any of this information may be recorded in our system logs or securely collected on our behalf via third-party services. This information will only be used internally in anonymous, aggregate reporting. The collected information may be used to generate follow-up messages and responses that are tailored to your request. Prophet does not sell or rent your personally identifiable information to anyone. Prophet is fully committed to the proper handling and privacy of the personal information that it collects or uses. Our business practices and processes are shared between our global offices, which means that our client and employee data can be shared between our US, European, and other international offices. Adherence to this policy applies to all employees who work for Prophet, or one of its subsidiary companies in the United States, United Kingdom, Germany, Switzerland, Hong Kong, and China and applies to all data and information collected by Prophet that allows for identification of an individual (personal information or personal identifiable information). If you have not chosen to “opt out” from our mailings, we may also use the collected information to send you periodic newsletters and other mailings.
Use of Cookies
Certain parts of our websites use cookies to provide a more optimal web experience. A cookie is a small piece of data sent to your web browser and saved on your computer. On subsequent visits to our site, your browser will automatically re-transmit the cookie data to our site. We may use cookies to customize the content shown to you, to provide conveniences to your browsing experience or to track aggregate traffic trends on our site. You are not required to accept and store cookies to browse our websites. However, to access any of our protected websites which require a username and password, you will need to accept and store an authentication-related cookie for the duration of your visit. Our websites contain links to other sites. Prophet does not share your personal information with these sites, nor do we have any control over the privacy policies of those sites. We encourage you to learn about the privacy policies of the companies responsible for those sites.
Employee Information
We collect and use employee information only for business purposes, and our employees’ personal information is never sold or rented to third parties. Employee information, including personal identifiable information, performance and disciplinary information, health related information, or other sensitive employee information is only accessible by Prophet employees who have legitimate human resource purposes and/or a business need to know.
Choice
Prophet will provide you with the opportunity to opt-out of having your personal information (1) disclosed to a third party who is not currently working for Prophet, and (2) used for a purpose that is different from the original use purpose when it was collected or authorized for use by you. The only exception to this choice is the requirement of disclosure of personal information by government or judicial order, or other legal requirements. You can choose to opt-out of marketing materials from Prophet at any time. If you have any additional questions or would like to be removed from our database, please email dpo@prophet.com
Accountability for Onward Transfer of Personal Data
Prophet will not transfer personal information originating in the EU or Switzerland to third parties unless such third parties have entered into an agreement in writing that requires them to provide at least the same level of privacy protection to your personal information as our stringent privacy practices. Prophet only transfers data to agents or third-party service providers who have a legitimate need to the information in order to provide services on behalf of Prophet. Prophet will be liable for these data transfers to third parties.
Security
Prophet is committed to protecting the Personal Information that it collects and stores, and we have implemented technical, operational, and administrative security measures to prevent the loss, misuse, disclosure, alteration, theft, or destruction of such information.
Data Integrity and Purpose Limitation
Prophet only collects and retains Personal Information that is relevant to the purposes for which it is collected. Personal information will not be used in a way that is incompatible with such purposes, unless such use as been explicitly authorized by you. Prophet will take reasonable steps to preserve the integrity of your personal information and to ensure that it is reliable for its intended use, accurate, complete, and current. Prophet may contact you to verify that the data we have is accurate and current.
Access
You have the right to access and correct your personal information data that is used by Prophet. You can correct, amend, or request that information is deleted if it is inaccurate. The only exception to an access request for personal information is where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated. To confirm that Prophet has personal data relating to you, or to make any other access or correction requests, contact us at
dpo@prophet.com or call us at +1 415 677 0909. Prophet Employees may request and review their personal information by emailing
employeehr@prophet.com.
Recourse, Enforcement and Liability
If you have any questions or concerns about Prophet’s compliance with our privacy policy, please contact us at
dpo@prophet.com or call us at +1 415 677 0909. We will investigate your complaint thoroughly, and will respond to you within 45 days from the time we were notified. If you are not satisfied with Prophet’s response to your complaint, contact your local DPA. A list of DPAs can be found here.
http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm Regarding onward transfers of personal data, Prophet is responsible for the processing of personal information it receives and subsequently transfers to a third party acting as an agent on its behalf. Prophet shall remain liable if its agent processes such personal information in a manner inconsistent with agreements in writing that requires them to provide at least the same level of privacy protection for personal information as Prophet’s stringent privacy practices, unless Prophet proves that it is not responsible for the event giving rise to the damage.
