Methodology

Prophet interviewed over 50 executives at healthcare organizations like providers, private payers and pharma companies from around the world to learn what their organizations are doing to become more consumer-centric.

Prophet also spoke with executives at digital health companies to learn how they are enabling traditional healthcare organizations to become more consumer centric.

Contributors

Providers

Alistair Erskine

Chief Informatics Officer, Geisinger Health System

Carl Armato

Chief Executive Officer, Novant Health

Craig Kartchner

Senior Director of Marketing, Intermountain Healthcare

Dan Liljenquist

VP Enterprise Initiative Officer, Intermountain Healthcare

David Duvall

Chief Marketing and Communications Officer, Novant Health

Dennis Murphy

Chief Executive Officer, Indiana University Health

George Sauter

Chief Strategy Officer, John Muir Health

Jeff Staples

Chief Operating Officer, United Family Health

Jill Chandor

Division Chair of Brand Strategy and Creative Studio, Mayo Clinic

John Noseworthy, M.D.

President and CEO, Mayo Clinic

Katie Logan

VP Experience, Piedmont Healthcare

Kelly Jo Golson

SVP Chief Marketing & Digital Officer, Advocate Health

Kevin Brown

Chief Executive Officer, Piedmont Healthcare

Lucas Pauls

Plan Sponsor Channel Lead, Mount Sinai Health System

Margaret Coughlin

Senior Vice President, Mount Sinai Health System

Mark Modesto

Chief Marketing Executive, Northwestern Medicine

Matt Gove

Chief Consumer Officer, Piedmont Healthcare

Matthias Krebs

Sr. Director, Insights & Analytics, Novant Health

Mike Yost

VP Marketing Outreach and Experience, Indiana University Health

Niyum Gandhi

EVP Chief Population Health Officer, Mount Sinai Health System

Peter Corfield

Chief Commercial Officer, Spire Healthcare

Reynick Martinez

Chief Marketing and Communications Officer, Presence Health

Rob Odom

VP of Marketing and Brand Management, UCSF

Payers

Andrew Dreyfus

Chief Executive Officer, BCBSMA

Chris Fanning

Chief Marketing Officer, Geisinger Health Plan

Christian Wards

Director of Group Healthcare, AIA

Dave Edelman

Chief Marketing Officer, Aetna

Doug Cottings

Staff Vice President, Market Strategy & Insights, Anthem

Eddie Segel

Senior Vice President of Business, Oscar

Jeremy Young

Chief Marketing Officer, Sun Life Financial

Lisa Bacus

Global Chief Marketing Officer, Cigna

Natalie Schneider

VP of Customer Experience, Anthem

Patrick Blair

Chief Marketing and Consumer Officer, Anthem

Prakash Patel, M.D.

COO, Guidewell & Florida Blue and President, Guidewell Health

Robin Glasco

Chief Innovation Officer, BCBSMA

Serge Raffard

Asia Head of Strategy, Product, Health, Metlife

Stacey Geffken

Director, Product Development and Market Research, Geisinger Health Plan

Digital Health & Digital IT

Bill Valle

CEO North America, Fresenius Medical Care

Brad Gescheider

Sr. Director Care Solutions, Patientslikeme

Brent Stutz

SVP Commercial Technologies, CTO, Cardinal Health

Dan Unger

SVP Product Development, Health Catalyst

Dave Dennis

Cardinal Health

Jeff Dachis

Chief Executive Officer, One Drop

Jeff Yuan

General Manager, Health Systems, Zocdoc

Julia Morton

Sr. Director Customer Success, Flatiron Health

Kailas Nair

VP Strategy and Partnerships, Vitality

Keith Karem

VP Global Marketing, Vitality

Kevin Kumler

President of Health Systems, Zocdoc

Lee Shapiro

Managing Partner, 7Wire Ventures

Michael Evers

EVP Technology, Marketing and Operations, Patientslikeme

Monique Levy

VP Customer Strategy, Patientslikeme

Sean Burke

Chief Executive Officer Asia Pacific, GE Healthcare

Sherri Dodd

VP and General Manager, Medtronic Care Management Services

Stephanie Papes

Founder & CEO, Boulder Care

Sterling Lanier

Chief Executive Officer, Tonic Health

Tom Feitel

Global Head Enterprise Customer Solutions, Medocity, Inc.

Pharma

Angela Hwang

Global President Inflammation and Immunology, Pfizer

Dave Marek

VP Marketing, Amgen

Frank Cunningham

VP Managed Care, Eli Lilly and Company

Jean-Michel Cossery

VP Oncology North America, Eli Lilly and Company

Jessica Nora

Executive Director Patient Engagement Strategy, Amgen

John Haney

Area Vice President Southeast, Johnson & Johnson

Laura McKeaveney

Head of Patient Advocacy, Novartis

Louis Zollo

Director of Global Portfolio Development, Teva Pharmaceuticals

Paul Fonteyne

Chief Executive Officer USA, Boehringer Ingelheim

Stephanie Lim

Head of Marketing, Alpine Cluster, Alcon, A Novartis Division

Susan Ringdal

VP Corporate Strategy and Investor Relations, Hikma Pharmaceuticals

Thane Wettig

VP Marketing, Eli Lilly and Company

Veronica Chase

VP Marketing, Eli Lilly and Company

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