Retail
Shifts in consumer behavior, technological advancement, and macro forces are pushing retailers to rethink how they create, deliver and capture value.
Using our Human-Centered Transformation Model™, Prophet helps retail clients, from digitally native brands to traditional brick-and-mortars, drive transformation from the inside out – from better understanding your customers, to defining new pathways for growth, to reimagining experiences, to equipping your organization to achieve transformational change.
CLIENT IMPACT
20%
Increase in Sales by Non-Category Buyers
Emart: A comprehensive data strategy helped the company drive sales from existing and new segments.
9
Consecutive Quarters of Growth
Electrolux: The company transformed itself into a consumer-driven company – from how it delivers shopping experiences to post-purchase support.
19%
Increase in Customer Lifetime Value
LoveSac: The redesigned customer experience helped drive deeper affinity and increased spend with LoveSac’s customers.
WHAT WE OFFER
Environmental Design
Business Model Innovation
DTC Strategy
GTM Strategy
Customer Experience Strategy
Operating Model & Org Design
Transformation Strategy
Transformation Management
LET’S TALK
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