Charlene is a principal analyst at Altimeter, a Prophet company. As one of the foremost experts on business and technology, Charlene’s deep knowledge of leadership, strategy, interactive media and marketing makes her an indispensable ally in today’s rapidly evolving marketplace.
She was the Founder and CEO of Altimeter Group prior to its joining Prophet, and she is the author of the New York Times bestseller, Open Leadership. She is also co-author of the critically acclaimed, bestselling book Groundswell, which was named one of the best business books in 2008. Her most recent book, The Engaged Leader, is a call to business leaders to adapt to the digital landscape, and revolutionize their relationships by connecting directly with their followers.
Before starting Altimeter Group, Li was a vice president and principal analyst at Forrester Research, worked in online newspaper publishing, and was a consultant with Monitor Group. She was named one of the Top 50 Leadership Innovators by Inc, and one of the 100 most creative people in business by Fast Company.
Charlene is frequently quoted by leading media channels such as The Wall Street Journal, The New York Times, USA Today, Reuters and The Associated Press. She has shared her insights on 60 Minutes, The McNeil NewsHour, ABC News, CNN and CNBC. A highly sought-after public speaker, Charlene has inspired a wide audience as the keynote at conferences such as the World Business Forum, World Economic Forum, American Society of Association Executives, and South by Southwest.
Charlene is a graduate of Harvard Business School and received a magna cum laude degree from Harvard College. You can follow her blog at charleneli.com/blog.
Experience Strategy: Connecting Customer Experience to Business Strategy