• Direct-to-Consumer (DTC)

Are you reaching and engaging customers directly to maximize growth?

Digitally native, direct-to-consumer (DTC) players have disrupted business as we know it, transforming the way people interact with companies. The DTC model has introduced intrinsic customer engagement with brands, which has shifted consumer expectations in product, service and purpose.

The approach has also transformed businesses with growth opportunities now armed with direct and immediate consumer data, communication and channels.

Companies without direct connections to customers expose themselves to frustrating gaps. They’re losing valuable opportunities for engagement, data and market share.

But those that cultivate direct channels, whether they are B2C, B2B or B2B2C businesses, can bolster their customer relationship model by using DTC tactics that are innovative, yet fast and actionable.

Prophet helps companies establish a DTC business mindset and approach for customer-centric, performance-based growth activities, fostering direct consumer relationships to achieve the benefits that unfold. Prophet also helps digitally native companies reach next-level growth in brand and consumer engagement, with a focus on profitability and long-term sustainability.

Services we offer:

Marketplace Assessment and Recommendations

Product Innovation Engine: Rapid Ideate-and-Test Framework

Go-To-Market Strategy and Plan

M&A Due Diligence and Assessments

Brand Growth Strategy (New Products, Territories)

Operational and Organizational Design for Performance-Based Model

Content Strategy

Service Design

Customer Insights and Analytics

DTC Consulting Case Studies

Problems we solve:

What could direct-to-consumer mean for my business, and what is the potential value?

How do our talent and capabilities need to evolve to deliver a direct-to-consumer model?

How do I go to market as a DTC brand, and with what products and services?

How do I address channel conflicts with my current intermediaries and deliver both digitally and physically?

Related Prophet Thinking

Four Consumer Trends Defining the New Normal in Southeast Asia

Achieving the Next Level in DTC

Rethink Luxury – 7 Actions for Luxury Brands to Accelerate Growth Post-COVID-19

“It’s not just digitally native companies that are benefitting from the direct-to-consumer mindset. Incumbents, from CPG to many B2B businesses, are using DTC to build brands, increase engagement and drive revenue.”

Eunice Shin,
Partner

Are you ready to start
growing your business
with a DTC mindset?


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