Are your brand strategy and customer experience inextricably linked?

Relevance is the single greatest determining factor for a brand’s long-term success. The strongest brands are relevant and make a difference in people’s lives. Relentlessly relevant brands consistently inspire us and move us to action. They make smart, bold moves that amaze customers, push competitors out of consideration, and – at times – define entirely new categories and markets. When your brand strategy and the experience you deliver to consumers are inextricably linked, you’ll achieve increased demand, greater share of wallet and loyalty levels competitors will envy.

Over the past 25 years, Prophet has helped more than 500 of the world’s largest companies establish relevance and drive growth by creating customer experiences that foster brand loyalty. We combine our strengths in building relevant brands, transforming customer experiences and accelerating growth, with our deep digital expertise to help companies grow better in the short and long term.

Problems we solve

How can I revitalize my brand?

How can I reposition my brand relative to emerging competitors?

How can I better align my customer experience with my brand?

How do I better engage my employees with my brand?

Case Studies

Alteon Health

Encompass Health

Services we offer

Brand Strategy & Activation

Brand Positioning

Brand Portfolio

Customer Experience

Brand Architecture and Naming

Visual Systems

Culture, Capabilities and Engagement

Verbal Branding

Other Solutions