Healthcare

Customers are demanding better healthcare experiences and outcomes. As a result, industry disrupters are listening, using digital approaches to build experiences that deliver on their needs. Healthcare executives need to go beyond tactical fixes and prioritize customer-centric transformation. From purpose to product, brand to experience, customers to operations, we power essential transformations that lead to better patient and employee experiences and stronger business results. 

CLIENT IMPACT

130%

Increase in Share Price

Hikma: Six months after its award-winning rebrand launch, shares saw triple-digit growth.

18%

YOY Growth in Applicants

Encompass Health: Its transformation inspired its employee workforce and attracted new talent.

#1

Relevant Healthcare Brand

Teladoc Health: Prophet reimagined its experience to drive relevance as an integrated virtual care organization.

130%

Increase in awareness QoQ

Novant Health: The new brand delivered on its vision to transform the patient experience.

WHAT WE OFFER

Culture & Employee Engagement

Organizational Design & Operating Model

End-to-End Patient Experience Strategy

Product, Service & Touchpoint Design

Market Sizing & Value Proposition development 

Digital Marketing & Sales Strategy

Brand Positioning, Portfolio & Architecture

LET’S TALK

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