Customers are demanding better healthcare experiences and outcomes. As a result, industry disrupters are listening, using digital approaches to build experiences that deliver on their needs. Healthcare executives need to go beyond tactical fixes and prioritize customer-centric transformation. From purpose to product, brand to experience, customers to operations, we power essential transformations that lead to better patient and employee experiences and stronger business results.
Increase in Share Price
Hikma: Six months after its award-winning rebrand launch, shares saw triple-digit growth.
YOY Growth in Applicants
Encompass Health: Its transformation inspired its employee workforce and attracted new talent.
WHAT WE OFFER
Culture & Employee Engagement
Organizational Design & Operating Model
End-to-End Patient Experience Strategy
Product, Service & Touchpoint Design
Market Sizing & Value Proposition development
Digital Marketing & Sales Strategy
Brand Positioning, Portfolio & Architecture