Healthcare consumers are more informed – and demanding – than ever before. With ever-increasing expectations and options, they expect to receive the best total experience from every healthcare interaction with hospitals, doctors and pharmacies. To meet these expectations, healthcare organizations must seek out partnerships that can help them deliver great experiences.
People who are consumers outside of their interactions with healthcare organizations, and whose perceptions and expectations are set by other industries. At Prophet, we help our healthcare clients not only become great healthcare organizations and brands, but great organizations and brands, period.